Business processes are vital for daily work and actual value creation. They are supported by systems, networks and services. The NIAMS© Business Service module enables target-oriented visualization and evaluation of communication paths relevant to ensure IT that is critical for business processes.
NIAMS© Business Service identifies relevant network components and corresponding routing details, and thus closes an important information gap in Business Service Management (BSM).
Current BSM applications usually display operations as a whole with pre-existing allocation of IT components.
To date, however, none of these applications has been able to automatically define which network device connects to a business-critical IT system, and how IP communication takes place among the systems. NIAMS© Business Service checks communication paths via device and path analyses, and reports any issues and changes.